Privacy Policy

Car Dealer Simulator Hub - Website & Mobile Application

Last Updated: December 19, 2024

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1. Introduction

Welcome to Car Dealer Simulator Hub ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website cardealersimulator.org and use our mobile application Car Dealer Simulator.

By accessing our website or using our mobile application, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Website Information

Automatically Collected Information:

  • IP address and location data
  • Browser type and version
  • Operating system
  • Pages visited and time spent
  • Referral sources
  • Device information

2.2 Mobile Application Information

Device Information:

  • Device identifiers (Android ID, IMEI)
  • Device model and manufacturer
  • Operating system version
  • App version and usage statistics
  • Network information

Game Data:

  • Game progress and achievements
  • In-game purchases and transactions
  • Player preferences and settings
  • Performance and crash data

2.3 Optional Information

Information you voluntarily provide:

  • Community forum posts and comments
  • Contact form submissions
  • Email newsletter subscriptions
  • User-generated content

3. How We Use Your Information

We use collected information for the following purposes:

3.1 Service Provision

  • Provide and maintain our website and mobile application
  • Process game transactions and save progress
  • Deliver customer support and technical assistance
  • Send important service notifications

3.2 Improvement and Analytics

  • Analyze usage patterns and user behavior
  • Improve website and app functionality
  • Develop new features and content
  • Optimize performance and fix bugs

3.3 Communication

  • Respond to inquiries and support requests
  • Send newsletters and updates (with consent)
  • Notify about important changes or updates

4. Mobile Application Permissions

Our mobile application may request the following permissions:

4.1 Required Permissions

  • Internet Access: To download game content and sync progress
  • Network State: To check connectivity status
  • Storage Access: To save game data and cache content
  • Wake Lock: To prevent device sleep during gameplay

4.2 Optional Permissions

  • Camera: For screenshot features (user-initiated only)
  • External Storage: To save screenshots and export data
  • Vibration: For haptic feedback during gameplay

Note: You can revoke permissions at any time through your device settings. Some features may not function properly without required permissions.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:

5.1 Service Providers

  • Analytics services (Google Analytics)
  • Cloud storage providers
  • Payment processors (for in-app purchases)
  • Technical support services

5.2 Legal Requirements

  • Compliance with legal obligations
  • Protection of rights and safety
  • Prevention of fraud or abuse
  • Response to legal requests

6. Data Security

We implement appropriate security measures to protect your information:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Limited access to personal information
  • Secure data storage and backup procedures
  • Regular monitoring for security threats

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We retain your information for as long as necessary to:

  • Provide our services to you
  • Comply with legal obligations
  • Resolve disputes and enforce agreements
  • Improve our services

Game progress data is retained for 2 years after last activity. Website analytics data is retained for 26 months. You can request deletion of your data at any time.

8. Your Rights

Depending on your location, you may have the following rights:

8.1 GDPR Rights (EU Users)

  • Right to access your personal data
  • Right to rectify inaccurate data
  • Right to erase your data
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing

8.2 General Rights

  • Opt-out of marketing communications
  • Request information about data collection
  • Report privacy concerns
  • Delete your account and associated data

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

Parents and guardians should monitor their children's internet and mobile app usage and help enforce this Privacy Policy by instructing their children never to provide personal information without permission.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including:

  • Standard contractual clauses
  • Adequacy decisions by relevant authorities
  • Appropriate technical and organizational measures

11. Third-Party Services

Our website and mobile application may contain links to third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any information.

Third-Party Services We Use:

  • Google Analytics (Analytics)
  • YouTube (Video Content)
  • FontAwesome (Icons)
  • Cloudflare (CDN and Security)

12. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

  • Posting the new Privacy Policy on this page
  • Updating the "Last Updated" date
  • Sending email notifications for significant changes
  • In-app notifications for mobile app users

Your continued use of our services after any modifications indicates your acceptance of the updated Privacy Policy.

Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

  • Email: [email protected]
  • Website: https://cardealersimulator.org
  • Response Time: We aim to respond within 48 hours

For GDPR-related requests, please use the subject line "GDPR Request" and include your specific request details.

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